Location
Florida — Hybrid
Type
Full-time
Pay
$45k–$58k
About this role
Going solar is exciting, but the months between signing and switch-on can feel like a black box. You're the human voice that keeps homeowners in the loop, chases down utility timelines, and makes sure no customer ever has to wonder what's happening with their project.
What you'll do
- Be the primary point of contact for 40–60 active homeowner projects
- Send proactive updates by call, text, and email at every milestone
- Coordinate with permitting, install, and utility teams to keep jobs moving
- Resolve customer concerns quickly — escalate the right ones, own the rest
What we're looking for
- 2+ years in customer success, account management, or service coordination
- Excellent written and verbal communication
- Strong organizational skills — you can juggle 50 things without dropping any
- Comfortable with CRM and project management tools
Nice to have
- Bilingual (Spanish)
- Prior solar, home services, or construction experience
What we offer
- Hybrid schedule after onboarding
- Quarterly bonuses tied to customer satisfaction
- Health + dental at day 90, PTO from day one
- Growth path into team lead and operations management
Ready to join the crew?
The application takes about 3 minutes. Every one is read by a real human.